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Expertise AI (formerly Chatsimple)

Expertise AI (formerly Chatsimple)

Sales, support, voice, and custom AI agents for customer-facing and internal workflows

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What this product helps you do

Chatsimple has been upgraded and rebranded to Expertise AI. Existing accounts and configurations continue in the new dashboard, while the current product extends website chat into voice, phone, qualification, booking, follow-up, CRM updates, customer support, internal workflows, approvals, and connected systems. The current pricing page is sales led and publishes plan scope rather than fixed prices: Premier covers production agents, Enterprise adds dedicated infrastructure and model choice, and Unlimited adds unlimited usage, deployment help, and flexible data residency. Prospective users should request a quote and validate included channels, integrations, handoffs, infrastructure, support, and usage terms.

Problems it solves

  • Website visitors and customer requests arrive outside staffed hours
  • Lead qualification, booking, follow-up, and CRM updates require manual handoffs
  • Support conversations span chat, voice, phone, and internal systems
  • Teams need custom agents tied to company knowledge, workflows, and approvals
Best for
B2B teams converting website demand into pipelineCustomer-support teams handling chat and voice requestsOrganizations connecting AI agents to CRM and operational systemsEnterprises needing dedicated infrastructure or data-residency options

Expertise AI is the current evolution of Chatsimple. It provides website chat, voice, phone, sales, support, CRM, and custom workflow agents, while preserving existing Chatsimple accounts and configurations.

Current plans are sales led with Premier, Enterprise, and Unlimited tiers. Buyers should request written pricing and validate channel, usage, integration, handoff, infrastructure, and data-residency requirements.

Information

DeveloperExpertise AI
Languagesen, fr, it, ru, ja, ar, es, de, pt, zh, ko, hi
Pricing modelcustom
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