Agentforce
Salesforce platform for building, testing, deploying, and operating AI agents
You are leaving botconomy for the provider’s website. Link verified 9/22/2026.
What this product helps you do
Agentforce brings low-code agent construction, testing, deployment, monitoring, and multi-agent orchestration into Salesforce. Teams can configure agents for service, sales, field service, employee service, IT, and other workflows, connect them to Salesforce and external data, and let them execute governed actions. Salesforce offers free builder access through Foundations, metered Flex Credit or conversation pricing, and separate per-user licenses and editions.
Problems it solves
- Business teams need agents grounded in current customer and operational data
- Agent workflows must connect reasoning to approved CRM actions and business processes
- Builders need testing, deployment, monitoring, and optimization in one lifecycle
- Organizations need several purchasing models for customer-facing and employee-facing agents
Agentforce is Salesforce's platform for building and operating AI agents across customer and employee workflows. Its lifecycle tooling covers low-code construction, testing, deployment, monitoring, optimization, and orchestration, while agents can use Salesforce data, external context, and approved actions.
Salesforce publishes several buying models: free builder access through Foundations, metered Flex Credits, per-conversation pricing, and employee-facing licenses or editions. The right model depends on the deployed channels, actions, users, and existing Salesforce agreement.
Information
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Agentforce
Salesforce platform for building, testing, deploying, and operating AI agents
Agentforce is Salesforce's platform for building and operating AI agents across customer and employee workflows. Its lifecycle tooling covers low-code construction, testing, deployment, monitoring, optimization, and orchestration, while agents can use Salesforce data, external context, and approved actions.
Salesforce publishes several buying models: free builder access through Foundations, metered Flex Credits, per-conversation pricing, and employee-facing licenses or editions. The right model depends on the deployed channels, actions, users, and existing Salesforce agreement.
What this product helps you do
Agentforce brings low-code agent construction, testing, deployment, monitoring, and multi-agent orchestration into Salesforce. Teams can configure agents for service, sales, field service, employee service, IT, and other workflows, connect them to Salesforce and external data, and let them execute governed actions. Salesforce offers free builder access through Foundations, metered Flex Credit or conversation pricing, and separate per-user licenses and editions.
Problems it solves
- Business teams need agents grounded in current customer and operational data
- Agent workflows must connect reasoning to approved CRM actions and business processes
- Builders need testing, deployment, monitoring, and optimization in one lifecycle
- Organizations need several purchasing models for customer-facing and employee-facing agents
Information
You are leaving botconomy for the provider’s website. Link verified 9/22/2026.
Related AI products
Parloa
Parloa's AI Agent Management Platform supports the lifecycle of multilingual customer-service agents across voice, chat, and messaging, including design, skills, integrations, simulation, evaluation, versioning, orchestration, and analytics.
VoiceGenie
VoiceGenie lets teams configure multilingual voice agents, connect phone and business systems, run inbound or outbound campaigns, take supported live-call actions, transfer to people, and analyze conversations.
Decagon AI
Decagon helps customer-service teams build, test, deploy, and improve AI agents across chat, voice, and email using natural-language Agent Operating Procedures, integrations, guardrails, and analytics.