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Zowie

Zowie

Enterprise AI agents for customer-service operations across channels

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What this product helps you do

Zowie is an enterprise customer-AI platform with Agent Studio for flows, playbooks, knowledge, actions, personas, and guidelines; Orchestrator for routing across channels and agents; and monitoring tools for quality review, traces, and improvement. It supports cloud, private-cloud, and on-premises deployment options through a sales-led process.

Problems it solves

  • Customer-service workflows span channels, systems, and escalation paths
  • Policy-bound processes need deterministic rules alongside flexible language responses
  • Operations teams need visibility into agent decisions and conversation quality
  • Enterprise teams need deployment choices for different infrastructure requirements
Best for
Enterprise customer-service teamsContact-center operations leadersBPOs and implementation partnersDevelopers integrating service systems and agents

Zowie is an enterprise platform for building and operating customer-service AI agents. Agent Studio combines deterministic flows, goal-based playbooks, connected knowledge, actions, personas, guidelines, segmentation, and escalation routing for teams that need both conversational flexibility and policy control.

Orchestrator and channel interfaces deploy agents across chat, email, voice, apps, and contact-center environments, while monitoring and trace tools support quality review and debugging. Zowie offers cloud, private-cloud, and on-premises options with custom commercial terms.

Information

DeveloperZowie
Languagesen, fr, it, ru, ja, ar, hi, ko, zh, pt, de, es
Pricing modelcustom
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