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PolyAI

PolyAI

Enterprise platform for building and operating dialog agents

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What this product helps you do

PolyAI is a sales-led platform for building, running, adapting, and governing enterprise dialog agents. Non-technical teams can use Poly Agent Builder, while developers can use the ADK, APIs, local files, Git, automated tests, and CI/CD workflows. Ongoing voice-agent use is priced per minute, but no public numeric rate card was found; implementation, integrations, volume, and commercial terms require direct evaluation.

Problems it solves

  • Enterprise phone and dialog workflows are difficult to automate reliably
  • Voice agents must handle latency, interruptions, speech recognition, and synthesis
  • Developers need versioned testing and deployment workflows for dialog agents
  • Customer conversations must connect to contact-center and business systems
Best for
Enterprise customer-service and contact-center teamsDevelopers building voice and dialog agentsOperations teams automating high-volume customer conversationsOrganizations needing agents integrated with existing CX systems

PolyAI is an enterprise platform for dialog agents. It offers Poly Agent Builder for non-technical teams and an Agent Development Kit, APIs, local files, Git workflows, testing, and CI/CD support for developers.

The platform is designed for customer conversations and integrations with existing systems. Ongoing voice-agent usage is priced per minute, while rates and broader commercial terms are handled through sales.

Information

DeveloperPolyAI Ltd.
Languagesen, es, fr, de, zh, pt, ko, hi, ar, ja, ru, it
Pricing modelcustom
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