Microsoft Dynamics 365 Copilot
AI assistance and agentic workflows across Microsoft Dynamics 365 CRM and ERP applications
You are leaving botconomy for the provider’s website. Link verified 9/22/2026.
What this product helps you do
Microsoft Dynamics 365 Copilot is an umbrella for AI capabilities embedded across paid Dynamics 365 CRM and ERP applications, not a separate free product. Capabilities differ by application: Sales can summarize leads and opportunities, surface changes, prepare meetings, assist email, and retrieve account news; Customer Service and Contact Center support service workflows; Business Central includes Copilot and agents for supported business tasks; other Dynamics products expose their own current Copilot or agent experiences. Microsoft is also evolving some seller workflows toward the Sales agent in Microsoft 365 Copilot. Pricing and prerequisites therefore depend on the underlying Dynamics 365 application, user type, region, tenant configuration, and any additional Copilot or capacity license.
Problems it solves
- CRM and ERP users spend time locating and summarizing application records
- Sales and service teams repeatedly prepare meetings, emails, and case context
- Operational teams need AI assistance inside governed business applications
- Organizations must coordinate application-specific Copilot features, licenses, and rollouts
Microsoft Dynamics 365 Copilot refers to AI assistance and agentic capabilities embedded across supported Dynamics 365 CRM and ERP applications. Features include record summaries, recent-change highlights, meeting preparation, email assistance, service workflows, and application-specific operational help.
Pricing is paid and application specific. Buyers should evaluate the exact Dynamics product, user license, Microsoft 365 requirement, region, and rollout rather than treating Copilot as a separate free plan.
Information
Related AI products
Marr Labs
Marr Labs was founded in 2023 by Dave Grannan and Han Shu, both of whom previously co-founded Vlingo, the speech tech company that powered the first Siri app.
Lumivar
Lumivar provides AI-powered voice and chat agents tailored for the automotive industry, enabling businesses to automate customer interactions, handle inquiries, and schedule services around the clock.
Scogo.ai
Scogo.ai offers customizable, no-code AI agents that provide 24/7 multilingual support through voice, chat, WhatsApp, and email, enabling businesses to enhance customer engagement and reduce operating costs.
Microsoft Dynamics 365 Copilot
AI assistance and agentic workflows across Microsoft Dynamics 365 CRM and ERP applications
Microsoft Dynamics 365 Copilot refers to AI assistance and agentic capabilities embedded across supported Dynamics 365 CRM and ERP applications. Features include record summaries, recent-change highlights, meeting preparation, email assistance, service workflows, and application-specific operational help.
Pricing is paid and application specific. Buyers should evaluate the exact Dynamics product, user license, Microsoft 365 requirement, region, and rollout rather than treating Copilot as a separate free plan.
What this product helps you do
Microsoft Dynamics 365 Copilot is an umbrella for AI capabilities embedded across paid Dynamics 365 CRM and ERP applications, not a separate free product. Capabilities differ by application: Sales can summarize leads and opportunities, surface changes, prepare meetings, assist email, and retrieve account news; Customer Service and Contact Center support service workflows; Business Central includes Copilot and agents for supported business tasks; other Dynamics products expose their own current Copilot or agent experiences. Microsoft is also evolving some seller workflows toward the Sales agent in Microsoft 365 Copilot. Pricing and prerequisites therefore depend on the underlying Dynamics 365 application, user type, region, tenant configuration, and any additional Copilot or capacity license.
Problems it solves
- CRM and ERP users spend time locating and summarizing application records
- Sales and service teams repeatedly prepare meetings, emails, and case context
- Operational teams need AI assistance inside governed business applications
- Organizations must coordinate application-specific Copilot features, licenses, and rollouts
Information
You are leaving botconomy for the provider’s website. Link verified 9/22/2026.
Related AI products
Marr Labs
Marr Labs was founded in 2023 by Dave Grannan and Han Shu, both of whom previously co-founded Vlingo, the speech tech company that powered the first Siri app.
Lumivar
Lumivar provides AI-powered voice and chat agents tailored for the automotive industry, enabling businesses to automate customer interactions, handle inquiries, and schedule services around the clock.
Scogo.ai
Scogo.ai offers customizable, no-code AI agents that provide 24/7 multilingual support through voice, chat, WhatsApp, and email, enabling businesses to enhance customer engagement and reduce operating costs.
