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Coval

Coval

Simulation, production evaluation, and human QA for voice agents

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What this product helps you do

Coval is a deployment-readiness and quality platform focused on voice agents, with support for chat evaluation as well. Teams can simulate accents, interruptions, background noise, policies, and other scenarios before launch; score production conversations; review failures; and feed human judgments back into evaluation criteria. Paid Starter and Growth plans include trials and published capacity, while Enterprise adds custom scale and controls.

Problems it solves

  • Manual QA misses long-tail voice-agent scenarios and regressions
  • Agent quality can drift as prompts, models, workflows, and vendors change
  • Teams need shared metrics across testing and production calls
  • Human reviewers need a structured path to correct automated evaluations
Best for
Voice-agent engineering and QA teamsContact-center AI operations teamsOrganizations comparing agent vendors or model changesTeams adding agent evaluation to CI and release workflows

Coval provides a continuous quality loop for voice and chat agents: simulate before release, observe production conversations, and review failures with human feedback. Its developer surfaces include REST APIs, Python and TypeScript SDKs, a CLI, MCP connectivity, and CI-oriented workflows.

Starter and Growth plans publish monthly prices and usage limits with a seven-day trial. Enterprise uses custom capacity and pricing for high-volume, regulated, or multi-team deployments.

Information

DeveloperBrooke Hopkins
Languagesen
Pricing modelpaid with trial
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